| Contact us:
We'd love to hear from you if you have any questions about our
services. Generally the best place to do so is via
Help Desk. It is 100% secure
and is manned 9:00am - 5:00pm Monday to Friday (excluding holidays). You
don't need to register a helpdesk login to log a ticket. We also provide
24x7 telephone technical support for business customers only.
- Normal customers: http://www.ozwebhotel.com/support
- Business customers: +61.4.228 54 543
If you need to use snail mail, you can write to our administrative
office at the following address:
Oz Web Hotel
7 Hopper Court
Mill Park, 3082
Victoria - Australia
Abuse:
We take all abuse reports extremely seriously and guarantee a
response within 48 hours. To get in touch please email us on
abuse@ozwebhotel.com
Billing System:
You can login into your
online billing system to perform activities such as paying your
monthly bills, upgrading or cancelling your hosting account.
Customer Resources and Guides:
Web Hosting
Tutorials
Getting Started
Guide
cPanel Control Panel Readme
WHM
Control Panel Readme
cPanel 11 Video Tutorials
Legal Documents:
All hosting services are governed by three documents; our general Terms
and Conditions, our Acceptable Usage Policy and our Client Privacy
Policy.
Terms and Conditions
Client Privacy
Policy
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